Refund Policy

Refund Policy

yeti describes its storewide customer commitment in these terms: if an item arrives damaged, defective, incomplete, or different from what was ordered, write to our support desk promptly so we can provide a free replacement, exchange, or refund as appropriate.

Customers relying on this storewide customer commitment should understand that after we receive and inspect the return, we will notify you whether the refund is approved. The applicable storewide customer commitment is as follows: approved refunds are issued to the original payment method within 5–10 business days. On this point, the storewide customer commitment confirms that your bank or card issuer may require additional time to post the credit.

The applicable storewide customer commitment is as follows: for return or exchange assistance, contact Support@ridgeglend.shop or (808) 427-9362.

On this point, the storewide customer commitment confirms that our customer policy includes a 30-day no-reason return and exchange policy. To state the rule plainly, a buyer can request a return or exchange within 30 days after the item is delivered without having to provide a reason.

To state the rule plainly, to begin a return or exchange, write to our support desk at Support@ridgeglend.shop before sending the item. For purposes of this storewide customer commitment, once the request is approved, yeti will provide a prepaid return shipping label or an equivalent free return arrangement. Within yeti's storewide customer commitment, the store pays the return shipping cost for approved no-reason returns and exchanges and for quality-related returns involving damaged, defective, incomplete, or incorrect goods. Our storewide customer commitment makes the position clear: unless we provide a different authorized destination, the return address is 5 Aloha Tower Dr, Honolulu, Hawaii, 96813, United States. yeti describes its storewide customer commitment in these terms: items sent without prior authorization may not be accepted.

For purposes of this storewide customer commitment, please return the item safely with its included components and original packaging when reasonably possible. Within yeti's storewide customer commitment, our customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. Our storewide customer commitment makes the position clear: these conditions do not limit any non-waivable consumer rights.

Within yeti's storewide customer commitment, custom or personalized products, clearance items, gift cards, and opened intimate, personal-care, or hygiene-sensitive goods cannot be returned unless they are defective or applicable law requires otherwise.

Merchant Information
To state the rule plainly, this page follows our storewide customer commitment.
Business name: yeti
Brand name: yeti
Email: Support@ridgeglend.shop
Phone: (808) 427-9362
Physical address: 5 Aloha Tower Dr, Honolulu, Hawaii, 96813, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)